Terms & Conditions

 The site is owned and operated by Czarina. If you visit or shop at Czarina, you accept these terms. If you do not agree to these Terms and Conditions, you may not access or otherwise use this Website. Czarina reserves the right, at its sole discretion, to change, modify or alter these Terms and Conditions at anytime with or without notice.

"Czarina" and other marks indicated on our website are trademarks or registered trademarks of "Czarina", or its subsidiaries (collectively "Czarina"), in Australia and/or other jurisdictions. "Czarina" graphics, pictures, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of "Czarina". "Czarina" trademarks and trade dress may not be used in connection with any product or service that is not 'Czarina", in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits 'Czarina". All other trademarks, logo's or slogans not owned by "Czarina" that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by "Czarina".

 

Website Use & Access

You agree to use the Website for lawful purposes only and that you are responsible for your use and communications on the Website. You also agree not to transmit or post through this Website anything that infringes the intellectual property rights of others, or violates local, state, national and international law. You agree not to use this Website in any way that may interfere with its normal operation or with any other users use and enjoyment of the Website. You agree not to transmit or post through this Website any infringing, unlawful, harassing, defamatory, vulgar, threatening, obscene, profane, indecent, offensive, hateful or objectionable material of any kind, including material that encourages criminal conduct or conduct that would give rise to civil liability.

In the event you register and/or purchase a product, you agree to provide true, accurate, current and complete information about yourself as prompted by the registration form. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities and charges that occur under your account or password. You agree to immediately notify Czarina of any unauthorized use of your account or password or any other breach of security. You agree to ensure that you exit from your account at the end of each session.Czarina reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at its sole discretion.

 

Electronic Communication from Czarina

You agree that Czarina may send electronic mail to you for the purpose of advising you of changes or additions to this Website, notifications about Czarina products or services or for such other purpose(s) as Czarina deems appropriate. You agree that all notices, disclosures, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

 

Privacy and Security

Czarina is committed to providing our customers with the highest quality products and services. We use the information we gather from our interactions with you to improve your shopping experience. Because we respect your privacy, we have instituted policies intended to ensure that your personal information is handled in a safe, secure, and responsible manner.

When you shop at Czarina, we obtain information from you in order to complete your transaction. This may include your name, address, telephone number, email address and credit card number. We use the information we collect to process your purchase transactions, to keep you informed about the status of your orders, to send you marketing and promotional materials by mail or e-mail and to improve our product assortments, customer service and overall shopping experience.

The security of your information is very important to us.Czarina strives to protect your information and privacy on our Website, however no data transmission over the internet is 100% secure. We cannot guarantee or warrant the security of any information you disclose or transmit to us online. You also play a role in protecting your information. If you are using a public computer, we strongly encourage you to log out at the conclusion of your session. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.

 

Product and Pricing Information

Czarina has made every effort to display our merchandise and their colors as accurately as possible, however the displayed colors of the products will depend upon the monitor in use and Czarina cannot guarantee that the users monitor will accurately portray the actual colors of the products. Products displayed may be out of stock or discontinued. Czarina reserves the right to change prices at any time and is not responsible for typographical errors regarding price or any other matter.

OFFERS 

We may from time to time offer promotional offers on purchases made through our website www.czarinakaftans.com.au. All offers and promotions are at Czarinas' sole discretion and are subject to variation or withdrawal without notice. Offers and promotions cannot be applied to previously purchased items. No two offers can be used in conjunction with each other. 

PRE-ORDERS 

Please expect 6-8 week turnaround from order date.

MADE TO ORDER

these items are approximately 8-12 weeks. Please note that as these are made to order we are not able to refund this purchase. However, we can organise an exchange or credit note.

 

REFUNDS

If you use a discount code or purchase a sale item you are entitled to a store credit or exchange of item, no refunds are given on discounted/ sales orders.

CANCELLATION OF ORDERS

Should you wish to cancel your order you must email and please state in subject CANCEL to sales@czarinakaftans.com.au; with a screenshot of purchase and this must be done no later than 1hr from purchase - please note that any discount codes or sales items will result in a store credit.
Any item purchased at full price and cancelled within this time frame will be refunded in full within the above 1hr timeframe and done so in 3 days from order being placed.

 

CONDITIONS OF RETURN and EXCHANGES

Please ensure the below conditions are met, before submitting your return request:

The item/s were purchased from the Czarina e-Boutique.

The item/s are in their original conditions: Unworn, not altered and/or washed.

All tags are still attached.

Your order will be returned to us within 14 days from your delivery date.

Any items that do not meet these criteria will not be valid for any return.
Any items returned to Czarina without approval will be returned at the customers' expense.

Send to
Czarina

RETURN / EXCHANGE

Suite 5a, Ground Floor

69 O’Riordan St

SYDNEY   NSW  2015

 

Post back to us stating the reason for return or exchange.
Please also send emails to sales@czarinakaftans.com.au; put RETURN / EXCHANGE in subject once the item has been received at our warehouse we will endeavour to replace your request dependent on stock availability- should stock not be available we will notify you and determine what other options are available - this includes a credit note if stock unavailable or replacement of same value of another Czarina product that is available and of your liking.

 

COLOUR, SIZING AND PRODUCT DISCREPANCIES

Every effort is made to portray items accurately.. We can not be held responsible for any minor colour discrepancies . Please be advised all computer screen colour settings vary and can affect the way products appear on the viewing monitor. We make every effort possible to display our products as clearly and accurately as possible. All our images are used from stock we supply to the consumer. We do not use different variations of these. We inspect our goods before they are shipped to ensure that there is no issue – if we are not satisfied with a product we will not use it and have it replaced.

 

Sizing

We make every effort to size our garments per our sizing chart online. If you have a query regarding size please contact our customer care who will assist you with your query prior to purchase.

We will replace items with major colour or sizing discrepancies only if they are proven to be so once the item has been returned and inspected by our Customer Care Team. 

Disclaimer of Warranties and Limitation of Liability

THIS SITE AND ALL MATERIALS CONTAINED ON IT ARE DISTRIBUTED AND TRANSMITTED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. Czarina DOES NOT WARRANT THAT: (1) THE CONTENTS OF THIS SITE WILL BE ACCURATE, RELIABLE OR ERROR FREE, OR THAT ANY ERRORS IN SUCH CONTENTS WILL BE CORRECTED; (2) THAT THIS WEBSITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (3) THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED.

CZARINA EXPRESSLY DISCLAIMS ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, MODIFICATION AND NON COMPLIANCE WITH ANY PRINTED DIRECTIONS. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING BUT NOT LIMITED TO, NEGLIGENCE) SHALL CZARINA BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE THAT RESULT FROM, ARISE OUT OF, OR ARE IN CONNECTION WITH THE USE OF OR ACCESS TO, OR THE INABILITY TO USE OR ACCESS, THIS SITE OR ITS CONTENTS, EVEN IF CZARINA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

Indemnification

You agree to indemnify, defend and hold harmless Czarina from and against all claims, liabilities, losses, expenses, damages, and costs, including reasonable attorney's fees, resulting from any violation of these Website Terms. CZARINA  reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with Czarina in asserting any available defenses.

 

Notice

Czarina may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Czarina.

 

Termination

You agree Czarina may suspend or terminate your access to part, or the entire Website, without notice, upon any believed breach of the Terms and Conditions, conduct that is a violation of any applicable law or is harmful to the interests of another user or Czarina, at the sole discretion of Czarina.

 

Typographical Errors

In the event that a Czarina product is mistakenly listed at an incorrect price, Czarina reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.Czarina reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Czarina shall issue a credit to your credit card account in the amount of the incorrect price.

 

Miscellaneous

If any of these terms is unlawful, void, or for any reason unenforceable, then that term shall be deemed severable from the other terms and shall not affect the validity and enforceability of any remaining terms. These Terms and Conditions constitute the entire agreement between Czarina and you relating to the subject matter herein. If you do not agree to these Terms and Conditions, please do not use this site. Czarina shall have the right to change or modify these terms at any time.

 

Third-Party Links

In an attempt to provide increased value to our visitors, Czarina may link to sites operated by third parties. However, even if the third party is affiliated with Czarina, Czarina has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Czarina. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Czarina seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

 

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information.

Terms & conditions to use $50 voucher

1. Cannot be used with the other offers
2. Single use only
3. Minimum spend $150